Welcome to Owl & Sage! By shopping with us, you agree to the following terms and conditions. Please read them carefully.
1. Products and Use
Our products are crafted with natural ingredients, created to support your clean living journey. They are intended for external use only. Please read all labels and instructions before use. If you have allergies or sensitivities, we recommend doing a patch test or consulting your healthcare provider.
2. Orders and Payment
- All orders are subject to acceptance and product availability.
- We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability or errors in pricing.
- Payments are processed securely via WooCommerce-supported gateways.
3. Shipping
- We currently ship only within the United States.
- Shipping costs and estimated delivery times are displayed at checkout.
- Owl & Sage is not responsible for delays caused by carriers or customs (if international shipping is introduced in the future).
- Please ensure your shipping information is accurate. We are not responsible for lost or delayed packages due to incorrect addresses.
4. Returns and Refunds
- We want you to love your purchase! If you are unsatisfied, please contact us within 14 days of receipt.
- Due to the nature of our products, we cannot accept returns for opened or used items.
- Refunds or exchanges will be considered on a case-by-case basis.
- Please see our full Refund and Return Policy for more details.
5. Privacy
- Your personal information is handled in accordance with our Privacy Policy.
- We do not share your data with third parties without your consent.
6. Limitation of Liability
- Owl & Sage makes no guarantees or warranties regarding the results or effects of our products.
- Use of products is at your own risk.
- We are not liable for any damages resulting from improper use or allergic reactions.
7. Changes to Terms
- We reserve the right to update or modify these terms at any time.
- Changes will be posted on this page with an updated date.
8. Contact Us
If you have questions about these Terms and Conditions, please reach out:
Email: support@owlandsage.com
Phone: 505-215-6737
Last updated: June 2025